we aim to deliver your jewelry safely, securely, and on time. Please read our delivery policy carefully before placing your order.
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays) after reconfirmation of Order on WhatsApp or Phone by the customers.
You will receive an email and/or Wattsapp confirmation with your order details and tracking information once your order has been dispatched.
2. Delivery Timeline
Within Pakistan: Orders are typically delivered within 3–5 business days.
International Orders: Delivery times vary by destination and usually take 7–14 business days. Customs clearance may cause additional delays.
3. Shipping Charges
Within Pakistan: A flat delivery fee of Rs.200/- applies to all orders. Orders above Rs.2500/- qualify for free delivery.
International Shipping: Charges depend on destination and order weight. The final shipping cost will be displayed at checkout.
4. Packaging & Security
All jewelry items are carefully packed in secure, tamper-proof packaging to ensure safe delivery.
For high-value items, additional protective packaging and insurance may be applied.
5. Tracking
Once shipped, customers can track their orders using the tracking number provided via email/Whatsapp.
6. Delivery Attempts
Our courier partners will make two delivery attempts. If the order cannot be delivered, it will be returned to us. Re-shipping may incur additional charges.
7. International Duties & Taxes
Customers are responsible for any customs duties, VAT, or taxes applicable in their country.
8. Delays
While we strive to deliver on time, unforeseen circumstances (e.g., courier delays, customs clearance, public holidays) may affect delivery schedules.
9. Contact Us
For privacy-related questions: Email: m.tauha786@gmail.com Phone: +923124910774
